6/5/2023 0 Comments Engagex jobs![]() ![]() "We are launching engageX, our CPaaS offering, to elevate the quality of customer experience provided by enterprises and government entities in the region. The engageX solution is in line with the e& enterprise vision to help businesses and governments embrace new technology, drive real transformation and create Intelligent Value, continuously adjusting the solutions provided to best suit the customer requirements. These capabilities include SMS, Voice, Video and Instant messaging. CPaaS solutions will witness an uptake with companies being able to add real-time communication capabilities to any pre-existing business applications by deploying application programming interfaces (APIs). ![]() The global CPaaS market is expected to grow by $ 10.19bn during 2022-2026, accelerating at a CAGR of 17.85 percent. Gartner predicts that by 2025, 95% of global enterprises will utilise API-enabled CPaaS offerings to uplevel their digital competitiveness. CPaaS entirely replaces legacy infrastructure and interfaces, considered a barrier for organisations hoping to provide quality communication services.
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